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Insurance Claim Management System

A claims platform for insurers of every line. A claim opens against the policy already on file, moves through assessment, approval and settlement as tracked states, and never sits waiting for somebody to notice it.

An insurance policy document under a magnifying glass

Every claim on one record

First notice of loss opens a claim against the policy on file, with cover, limits and excess read from it rather than retyped. Documents, photographs and correspondence attach to the same record, so the full history is in one place for the handler, the auditor and the customer.

Key figures on a monitoring screen

Routing that does the obvious work

Rules route each claim to the right team by line, value and complexity. Low-value, low-risk claims can settle automatically; anything unusual is escalated to a person with the reason attached.

Customers and agents can see where a claim stands at any moment, which removes most of the calls a claims department spends its day answering.

Performance analytics on a laptop screen

Reserves and reporting on live data

Reserves, payments and recoveries are posted as the claim moves, so loss ratios, claims ageing and fraud indicators are reported from current figures rather than from a month-end extract.

Services

One team from analysis to long-term support

Every product comes with the people who make it work in your organisation: analysts, designers, engineers and the support team that keeps it running.

  • Business Analysis & Discovery

    Specifications, user stories and feasibility studies that settle what a system has to do before anyone commits to building it.

  • Project Management

    Planning, delivery management and reporting that keep software projects on scope, on budget and on time.

  • UI/UX Design

    User research, journeys, wireframes, prototypes and visual design for web and mobile products.

  • Web Development

    Custom web applications, enterprise systems, single-page apps, progressive web apps and the integrations that connect them.

  • Mobile Development

    Cross-platform mobile applications with secure backend services, user-focused design, testing and ongoing maintenance.

  • Software Maintenance

    Monitoring, fixes, security updates and continuous improvement for the systems your business depends on.

Ready to talk?

Tell us about your current setup and goals, and our team will put together a tailored proposal.